VEIL.AI Website Privacy Policy

Your privacy is one of our main concerns. This Privacy Policy describes how VEIL.AI (“We”) processes personal data relating to the users (“User” or “Data subject”) of the VEIL.AI website; what types of personal data VEIL.AI gathers, for which purposes the personal data is used and to which parties the personal data can be disclosed. 

Personal data refers to data which allows the identification of an individual person (as defined and in compliance with the European Union’s General Data Protection Regulation 2016/679 “GDPR”). VEIL.AI complies with the GDPR and other applicable data protection legislation in all processing of all personal data.

Data Controller

Business ID: 3107134-6
Correspondence address: Haartmaninkatu 4, 00290, Helsinki, Finland
Contact: [email protected]

Data Protection contact

You can contact our Data Protection Officer by email: [email protected]

Purpose of processing personal data

We always strive to give the best possible customer experience for our clients. The purpose for processing personal data is the customer relationship between the customer and VEIL.AI, the legitimate interest of the data controller and Data subject, the User's consent, marketing, website enhancement, the assignment of the customer, or any other relevant connection between the Data subject and the data controller. The data is not used for automated decision-making or profiling.

Data subjects of the register

Data subjects or Users in the register are persons who have been in contact with the data controller, such as clients or persons that have submitted contact information using contact forms or persons who have given marketing approval to the data controller.

Data content of the register and sources of data

We collect two types of information concerning the Data subjects: Business representative data and web site usage analytics data.

The register may contain the following information about Data subjects.

Business representative data:

  • First and last name
  • Contact information (e-mail address, telephone numbers)
  • Job title and employer
  • Starting and ending moment and method of the customer or comparable relationship
  • Organizational address
  • Organizational website URL
  • Billing
  • Direct marketing preferences
  • Campaigns and promotions directed to you, as well as their use
  • Interests and other information provided by you

Analytics data:

  • Anonymized IP address;
  • Device type and model (computer, phone or tablet);
  • Operating system;
  • Time of visit;
  • Browser type and version;
  • Language settings;
  • Metadata relating to the use of the application;
  • Approximate geographical location (e.g. country);
  • Time zone;
  • Settings and preferences: Information regarding the device connecting with the application (such as hardware model).

Cookies and analytics tools

We use various technologies to collect and store Analytics Data and other information when Users visit our website, including cookies.

Cookies are small text files sent and saved on your device that allows us to identify and facilitate visitors of our website and to create aggregate information of our visitors. This helps us to improve our website, service and better serve our Data subjects.

The types of cookies we use

Necessary - Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Functional - Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Analytics - Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement - Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

You might encounter the following cookies on our site:

Name                                                       Purposes

Google Analytics                                      Measure website usage

We use Google Analytics to compile Analytics Data and reports on visitor usage. For an overview of Google Analytics, please visit Google Analytics. It is possible to opt-out of Google Analytics with the following browser add-on tool: Google Analytics opt-out add-on.

Storage period

VEIL.AI does not store personal data longer than is legally permitted and necessary for the purposes of maintaining customer relationship between the customer and VEIL.AI and the legitimate interest of the data controller and Data subject. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use.

We will store Analytics Data relating to the website no longer than reasonably necessary.

Regular disclosure of personal data and data transfers

Data subject's personal data will not be disclosed to unauthorized third parties outside of VEIL.AI and its designated resellers or subcontractors.

Principles of register data protection

Digital registers and databases where personal data is stored are secured by firewalls, passwords, and other technical security measures. Physical access to stored personal data is secured by access controls and locked cabinets with no outsider access.

All personal data is processed with confidentiality, and only those users who need the data to perform their tasks will have access to it.

Rights of data subjects

  • The data subject has the right to check what personal data has been saved about the person in the register.
  • Incorrect personal information should be corrected.
  • Right to cancel consent if it is the legal basis for processing (for example opt-out of marketing communications).
  • Right to request data deletion, if there are no legal obligations for the data controller to continue processing.
  • The right to make a complaint to the supervisory authority regarding the processing of personal data, if the data subject considers that the processing of personal data infringes the legal framework of privacy laws.

The data controller shall delete personal data from the register when there is no business-related or legal basis to continue processing or when the data subject requests data deletion based on privacy regulations.

The Data subject can submit the request for fulfilling the rights of the data subject by sending an email to the contact person of the register. The request must be individualized so that identity can be verified reliably.

Changes to Privacy Policy

If there are any changes in our Privacy Policy, we will inform you about the changes on this page. By using our site, you accept this Privacy Policy.

VEIL.AI Privacy Policy was last updated on May 31st, 2021.